Refund Policy

We offer a 30-day money-back guarantee on all eligible digital products, which means you have 30 days from the date of purchase to request a refund.

Eligibility for Refunds (Digital Products)

Because our products are delivered digitally and provide instant access, refunds are granted based on use and intent, not physical return.

To be eligible for a refund:

  • Your request must be made within 30 days of purchase

  • You must contact us directly with your order details

  • Refunds are intended for customers who feel the product did not meet their needs after a reasonable attempt to use it

Refunds are not granted for:

  • Requests made after 30 days

  • Requests based solely on change of mind without engaging with the product

How to Request a Refund

To request a refund, please contact us at:

support@gleenflow.com

Include:

  • Your order number or proof of purchase

  • The email address used at checkout

  • A brief explanation of why the product did not work for you

We aim to respond to all refund requests within 2–3 business days.

Refund Approval

If your refund request is approved, the refund will be issued to your original payment method.
Refund processing times may vary depending on your payment provider, but typically appear within 5–10 business days after approval.

Access After Refund

Once a refund is processed, access to the digital product may be revoked.

Exchanges

Because our products are digital and instantly delivered, we do not offer exchanges.
If you would like access to a different product, you may request a refund (if eligible) and place a new order separately.

European Union — Digital Goods Notice

If you are located in the European Union, by purchasing and accessing a digital product you consent to immediate delivery and acknowledge that the right of withdrawal may be waived once access is granted, in accordance with EU digital content regulations.

If you have questions about this, please contact us before purchasing.

Questions or Support

If you have any questions about refunds or your purchase, you can always contact us at:

support@gleenflow.com

We are committed to fair, respectful, and transparent support.